Frequently Asked Questions

Welcome to Sun Source Energy’s Frequently Asked Questions page! Here, you’ll find answers to all your solar energy questions, from installation and costs to benefits and maintenance.

If you have any additional questions or need personalized advice, feel free to contact us or set up a free solar consultation today. We’re here to help you make the most of your solar journey!

Upfront Cost and Financing Options

What is the total upfront cost of installing a solar panel system on my home?

The total upfront cost can vary based on several factors, including the size of the system, the type of panels chosen, and installation requirements. To get an accurate estimate tailored to your home, we recommend scheduling a free consultation with our team.

Are there any government grants, tax credits, or rebates available to help reduce the cost of going solar?

Yes, there are various government incentives available to help offset the cost of solar installations. Federal tax credits and state-specific rebates can significantly reduce your upfront expenses. We’ll help you understand the options available in your area during your consultation.

What financing options are available to me?

We offer multiple financing options, including power purchase agreements (PPA), solar loans, solar system leases, green mortgages, and cash. These options are designed to make solar more accessible and affordable. Our team will guide you through the best financing solution based on your financial situation.

How does the financing interest rate for solar installations compare to standard home improvement loan rates?

Solar installation financing rates are often competitive. While they can vary based on your credit score and market conditions, many find that solar loans are similar to or even lower than traditional home improvement loan rates. We can help you explore available options.

Can I lease the solar panel system instead of buying it? What are the terms and conditions of the lease?

Yes, leasing is an option! With a solar lease, you can enjoy the benefits of solar power without the upfront costs of ownership. Lease terms can vary, so it’s important to review the conditions carefully. Our team will explain the details and help you determine if leasing is right for you.

What is the payback period for my solar investment? How is this calculated?

The payback period refers to the time it takes for your solar energy savings to equal the initial investment. This typically ranges from 5 to 10 years, depending on your energy usage, local utility rates, and available incentives. We’ll provide a personalized analysis during your consultation.

Will my credit score affect my ability to finance a solar system?

Yes, your credit score can influence your financing options and interest rates. However, we work with various lenders to provide financing solutions for different credit profiles. Don’t hesitate to reach out for more information.

What happens if I sell my home before the solar panels are fully paid for?

If you sell your home before paying off the solar panels, you typically have a few options. You can transfer the lease or loan agreement to the new homeowner, or pay off the remaining balance. We recommend discussing this with your real estate agent for the best approach.

How transparent is the pricing information provided by the solar company? Can I get a detailed breakdown of costs?

At Sun Source Energy, we pride ourselves on transparency. We provide a detailed breakdown of all costs involved in your solar installation, including equipment, installation, and any applicable taxes or fees. No surprises—just clear and honest pricing.

Roof Suitability and Solar Panel Placement

Is my roof strong enough to support the weight of solar panels?

Yes, most roofs are structurally sound enough to support solar panels. However, a professional assessment is recommended to evaluate your roof’s condition and capacity before installation.

What is the ideal roof orientation for maximizing solar energy production? Does my roof orientation align with this?

The ideal roof orientation for solar panels is typically south-facing, as it receives the most sunlight throughout the day. However, east and west-facing roofs can also be effective. During your consultation, we will evaluate your roof orientation to determine its suitability for solar energy production.

How much roof space is required for the number of solar panels needed to meet my energy needs?

The amount of roof space required depends on your energy consumption and the efficiency of the solar panels chosen. On average, a standard solar panel requires about 15 to 20 square feet of space. Our team will conduct an assessment to calculate your specific requirements.

Will obstacles on my roof, such as skylights, vents, or chimneys, interfere with the installation?

Obstacles can affect the placement and efficiency of solar panels. However, our experienced installation team at Sun Source Energy will work around these obstacles to ensure optimal panel placement without compromising functionality.

What type of roofing material do I have, and does it affect the installation process or compatibility with solar panels?

Different roofing materials, such as asphalt shingles, tile, or metal, can influence the installation method. Our team will assess your roofing material during the consultation and provide tailored installation recommendations.

How does roof age and condition affect the decision to install solar panels? Should I consider repairing or replacing my roof before installation?

If your roof is older or in poor condition, it may be wise to repair or replace it prior to solar panel installation. Solar panels typically last 25 years or more, so a sturdy roof is essential for long-term performance. Our experts can provide guidance on the best course of action based on your roof’s condition.

How much shade does my roof receive throughout the day, and how might this impact solar panel efficiency?

Shade can significantly reduce solar panel efficiency. During your consultation, we will conduct a shading analysis to identify how much sunlight your roof receives and recommend solutions to maximize solar production.

Are there any special considerations for solar panel mounting systems on my type of roof?

Yes, different roofing types require specific mounting systems to ensure secure and effective installation. Our team is trained to handle various roof types and will select the appropriate mounting system for your installation.

How will the installation impact my roof’s warranty?

Solar panel installation can affect your roof’s warranty, depending on the terms set by your roofing manufacturer. We recommend reviewing your warranty details before installation. Our team can also assist in understanding how to maintain your warranty post-installation.

If you have additional questions or need further assistance, feel free to contact us at Sun Source Energy. We’re here to help you every step of the way toward harnessing solar energy for your home!

Maintenance and Warranty Questions

What does the warranty cover for the solar panels and the inverter?

Our solar warranty covers defects in materials and workmanship for both the solar panels and the inverter. This includes performance issues caused by manufacturing defects.

How long do the warranties last for each component of the solar system?

Typically, our solar panels come with a 25-year warranty, while the inverter usually has a warranty period of 12 years (with the extended warranty the inverter is covered for 25 years). Specific durations may vary based on the manufacturer.

Are there different types of warranties offered, such as performance guarantees or equipment warranties?

Yes! We offer equipment warranties that cover defects and performance guarantees that ensure your system operates at a specified efficiency level.

What is not covered by the warranty?

The warranty does not cover damage caused by external factors such as severe weather events, unauthorized modifications, or misuse of the system. Regular wear and tear is also not included.

Who is responsible for maintenance and repairs during the warranty period?

During the warranty period, Sun Source Energy is responsible for any repairs that arise from manufacturing defects. Routine maintenance is the responsibility of the homeowner.

What are the estimated maintenance costs after the warranty expires?

Maintenance costs can vary, but homeowners can expect to pay around $150 to $300 annually for inspections and minor repairs. Regular cleaning of the panels is also recommended to ensure optimal performance.

How often should the solar panels be inspected or serviced?

We recommend having your solar panels inspected at least once a year. Additional inspections may be necessary after severe weather events.

How does the warranty transfer if I sell my home?

The warranty is transferable to the new homeowner. It is important to notify us of the change in ownership to ensure continued coverage.

What is the process for filing a warranty claim? Are there any fees involved?

To file a warranty claim, contact our customer service team with your warranty details and a description of the issue. There are no fees for legitimate warranty claims, but inspections may incur a charge if the issue is found to be outside of warranty coverage.

If you have any more questions or need further assistance, feel free to reach out to our support team! We’re here to help.

Net Metering and Utility Regulations

What is net metering?

Net metering is a billing arrangement that allows solar energy system owners to receive credit for the excess electricity they generate and send back to the grid. This means that when your solar panels produce more energy than you consume, the extra energy is credited to your account, helping to offset future electricity costs.

Are there any local or state restrictions on who can participate in net metering programs?

Yes, there may be local or state restrictions that apply to who can participate in net metering programs. Typically, eligibility depends on factors such as system size, type of solar technology, and zoning regulations. We recommend contacting your local utility company or our team at Sun Source Energy to get detailed information tailored to your situation.

How will my utility company measure the electricity my solar panels generate versus the electricity I consume?

Utility companies typically measure the electricity generated by your solar panels using a bidirectional meter. This meter tracks both the energy your solar system sends to the grid and the energy you draw from the grid. At the end of each billing period, the utility calculates the net usage and applies any credits from your solar generation.

What happens if my solar panels produce more electricity than I use in a month?

If your solar panels generate more electricity than you consume in a month, the excess energy is credited to your account. These credits can roll over to subsequent months, allowing you to offset future electricity bills. In some areas, you may also have the option to receive monetary compensation for significant excess generation.

Are there limits to the amount of solar capacity that can be installed under the net metering program?

Yes, there are often limits on the capacity of solar installations eligible for net metering, which can depend on local regulations and utility company policies. These limits may be based on system size or the total capacity allowed for all participants in the net metering program. Contact us at Sun Source Energy for guidance on these limits.

How do utility rates affect the savings I can expect from net metering?

Utility rates play a significant role in the savings you can achieve through net metering. Higher utility rates mean greater potential savings when you offset your energy consumption with solar power.

Additionally, if utility rates increase over time, your savings could grow, making solar an even more attractive investment.

Are there upcoming changes in net metering policies that could affect my decision to install solar panels?

Net metering policies can change, and such changes can vary by state or utility company. It’s crucial to stay informed about potential changes, as they can impact your savings and return on investment from solar power. Our experts at Sun Source Energy keep track of policy updates, so feel free to reach out for the latest information.

What are the utility’s interconnection requirements for connecting my solar system to the grid?

Interconnection requirements specify the technical standards and procedures necessary for connecting your solar energy system to the grid. These may include equipment specifications, safety protocols, and application processes. Each utility has its requirements, so it’s essential to consult with your utility provider or our team at Sun Source Energy for detailed guidelines.

How do I apply for net metering, and what documentation is required?

To apply for net metering, you’ll typically need to fill out an application form provided by your utility company. Required documentation may include proof of your solar installation, system specifications, and any permits or approvals.

Our team at Sun Source Energy can assist you with the application process and ensure you have all the necessary documents.

Energy Production and Savings Estimates

How much electricity can I realistically expect my solar panels to produce annually?

The annual electricity production of your solar panels depends on several factors, including the size of your system, local weather conditions, and your home’s energy consumption. On average, homeowners can expect to produce between 1,000 to 1,500 kWh per installed kW of solar capacity annually. Our team will provide a personalized estimate based on your specific installation.

What factors could affect the efficiency and output of my solar panels over time?

Several factors can influence the efficiency and output of your solar panels, including:

  • Shading from trees or buildings
  • Dust and debris on the panels
  • Temperature variations that can affect performance
  • Wear and tear over time

Regular maintenance can help ensure optimal performance.

How are energy production estimates calculated? What assumptions are made in these calculations?

Energy production estimates typically consider factors such as:

  • Solar panel efficiency rates
  • Geographic location and solar irradiance levels
  • Historical weather data
  • System orientation and tilt

Our calculations assume ideal conditions and may adjust for local variables to provide realistic estimates.

Can you provide a detailed breakdown of the projected savings on my energy bills over the next 5, 10, and 20 years?

Absolutely! Once we assess your energy usage and system size, we can create a customized savings projection for you. This will include an estimation of your reduced energy bills over 5, 10, and 20 years, taking into account potential increases in utility rates.

How do seasonal variations affect solar energy production in my area?

Solar energy production can vary seasonally due to changes in sunlight exposure. Generally:

  • Summer yields higher production due to longer daylight hours.
  • Winter may show reduced output, especially if snow covers the panels.

However, panels can still perform effectively in colder temperatures as long as they receive sufficient sunlight.

What is the expected degradation rate of the solar panels, and how does this impact energy production over time?

Solar panels typically have a degradation rate of about 0.5% to 1% per year. This means that after 25 years, your panels may produce around 80-90% of their original output. Quality panels often come with warranties that guarantee performance over a set period.

How does the orientation and angle of my roof affect the potential energy production of my solar panels?

The direction (orientation) and angle (tilt) of your roof significantly influence solar panel performance. Ideally, panels facing south at a tilt angle equal to your latitude will maximize sunlight exposure. Our team will assess your roof’s characteristics to optimize your system for maximum production.

Are there any local environmental factors, like frequent overcast days, that could significantly impact solar energy production?

Yes, local weather patterns and environmental factors, such as frequent cloud cover or pollution, can impact production levels. We evaluate these conditions during your assessment to provide a realistic understanding of potential output.

What warranties or guarantees are offered regarding the predicted energy production levels?

At Sun Source Energy, we offer comprehensive warranties on both the solar panels and the installation. Most solar panels come with a 25-year warranty covering performance and defects, ensuring peace of mind regarding your investment.

How might changes in local utility rates affect my future savings estimates?

Local utility rates play a significant role in your overall energy savings. If utility rates increase over time, your savings will also increase, enhancing the return on investment for your solar panel system. We monitor local trends to provide updated savings projections as needed.

We’re Here to Help!

Didn’t find the answer you were looking for? Please don’t hesitate to reach out to one of our customer care specialists and/or schedule a free solar consultation today!